Off-Campus Receivables
The Off-Campus Receivables office manages and maintains receivables for off-campus customers for several departments around campus. This page outlines specific tasks that our office can provide your department.
Setting up and Managing Receivables
Please submit your department invoices through Workday. For questions on how to submit invoices, please visit the Job Aids and Workday Help articles located under Off-Campus Receivables.
Your Monthly Receivable Update
We recommend monitoring your department receivables monthly. You can view specific customer aging on their customer page, by clicking the Invoices and Payments tab, and selecting Aging. A broad aging report is in development and more information will be published when completed.
Active Collections
Dependent upon your department's preferences, we can start contacting customers in order to facilitate payment of overdue invoices. The methods in which we use to collect payment from customers include the following:
- Contacting responsible personnel within the organization via telephone or email.
- Sending out monthly statements to customers informing them of their overdue invoices.
- Depending upon the desires of the department we can also turn the collections over to a collections agency. These agencies provide clients with an added incentive to pay their overdue charges. Although effective, this method is usually used after we have found that our interval collections have proven ineffective.
Contacts
Off-Campus Receivables Office
801-422-7549
offcampusreceivables@byu.edu
Kali McCleary
801-422-2009
kalianne_mccleary@byu.edu